FOR SALE ASAP / HELP

How can we help?

Contact contact@forsaleasap.com.au for support, billing, refunds, privacy or moderation review.

Property subscriptions

Property Listing: A$39 per property per month, GST included. Consultant Directory: A$29 per Consultant profile per month, GST included. Each renews automatically monthly until cancelled. These are independent subscriptions: one property and one Consultant profile total A$68/month as two separate subscriptions, not a bundle. Stripe processes payments. Publication follows confirmed payment and applicable declarations, not a browser success message.

Pause or cancel

Cancelling prevents the next renewal. Your paid subscription remains valid until the end of the current billing period. A cancellation request may remain pending until Stripe confirms it. We display the period-end date when confirmed by the provider. Pausing hides content but does not stop billing or cancel renewal. Marking a property sold, leased or withdrawn, or choosing to hide and cancel a Consultant profile, ends active advertising immediately and requests non-renewal; this does not generate an automatic pro-rata refund. Sold/leased historical pages may remain accessible. Cancelling renewal alone does not immediately hide content. Manage billing opens Stripe’s portal: review its confirmation and effective date. Contact us if it differs from this policy. Content reactivation does not automatically resume renewal; contact us if you wish to keep renewing.

Refunds

There is no automatic pro-rata refund for ordinary voluntary change of mind. Duplicate or incorrect charges will be corrected. Cancellation-processing failures will be investigated; complaints that services were not supplied as promised will be assessed. Exceptional circumstances can be reviewed. Applicable Australian Consumer Law and other statutory rights remain unaffected. Request a review at contact@forsaleasap.com.au; do not send full card details. There is no automated refund engine.

Account and privacy requests

For account closure, access, correction, privacy complaints or deletion/removal requests, contact contact@forsaleasap.com.au. Closing an account, withdrawing a listing, cancelling a subscription and deleting records are different actions. Explain which actions you request. Records may reasonably remain for billing, security, disputes, legal obligations and other participants’ messages. There is no general self-service export or deletion tool.

Offers

Offers made through For Sale ASAP are intended to be non-binding negotiation proposals. An offer, counteroffer or ‘Agree in principle’ response through the platform does not itself transfer property or provide a formal contract of sale. Users should complete the required legal and contractual processes separately. Communications and documents may still have legal consequences under applicable law.

Rentals

For Sale ASAP advertises rentals and enables communication. It does not process rent, receive or hold bonds, run dedicated tenant screening, execute tenancy agreements or provide a tenancy-management system. Advertised bond amounts are information only. Landlords and listers must have authority and comply with applicable local advertising, pricing, disclosure and tenancy requirements. Do not request unnecessary sensitive documents through messages.

Consultants

For Sale ASAP is a directory platform and does not independently verify a Consultant’s licences, qualifications or suitability. You are responsible for ensuring you are legally authorised to provide the services you advertise. Request Help sends an enquiry, not a confirmed booking. Agree scope, total fee, minimum hours, expenses and terms directly.

Reports and suspended accounts

Use Report on relevant content/conversations or contact contact@forsaleasap.com.au. Urgent restrictions may apply while a report is assessed. Affected subscriptions are scheduled not to renew after administrative suspension. Suspended users can contact the same address for billing, refund or review assistance.